Average response time
Within 1 business day
Messages with the catalog link, account email and problem context are usually solved faster.
Need help unlocking your catalog?
Contact Catalat when something prevents you from signing in, paying, publishing, connecting a domain or keeping the catalog working.
Direct channel
For urgent issues, use WhatsApp. For complete details, email works well too.
Support
Send message
Tell us what you tried, include the catalog link and describe what appeared on screen. Clear context helps us answer faster.